BV/CM Specialist, Sokoto, Nigeria- Job Ref. NG/DRC/0525/2532

Introduction

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Based in Copenhagen (Denmark) and present in forty countries, the Danish Refugee Council is a non-profitmaking, politically independent, non-governmental and non-denominational relief organization.

Our vision is a dignified life for all displaced. All our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

Background

Danish Refugee Council (DRC), and its safety unit, has had an operational presence in Nigeria since 2015. DRC Nigeria is the largest DRC country mission in the West Africa region and one of the largest DRC country missions globally. Currently, DRC delivers life-saving assistance and protection to vulnerable, conflict-affected populations including internally displaced persons, returnees, and host communities in the areas of armed violence reduction, humanitarian mine action, livelihoods, nutrition and food security, protection, shelter and non-food items (NFI) and water, sanitation and hygiene (WASH) in 30+ Local Government Areas (LGAs) across Borno, Adamawa and Yobe states in northeast Nigeria and in Sokoto and Zamfara states in Northwest Nigeria.

Purpose/objective of the position:

The GBV/CM Specialist is responsible for ensuring gender is mainstreamed throughout DRC’s protection and livelihoods programme. The GBV/CM Specialist (Gender) will also support on the strategic development and technical oversight of DRC’s GBV activities, with a strong focus on GBV prevention. DRC currently has offices in 4 states across Nigeria, providing integrated protection and livelihoods programming. The GBV/CM Specialist ensures gender is mainstreamed throughout DRC’s protection and livelihoods programme. The GBV/CM Specialist will also support the strategic development and technical oversight of DRC’s GBV activities, with a strong focus on GBV prevention, and can also advise partners on some GBV responses. However, the main focus will be on GBV Prevention programming. While contributing to DRC’s broader protection strategy to ensure linkages across protection activities, the specific technical focus of this role will be Gender Based Violence (GBV) prevention and response programming – including GBV case management conducted by partners.

To this aim, the GBV/CM Specialist will support the harmonization and rollout of tools, guidelines and SOPs for GBV prevention programming, such as Journeys of transformation, Engaging Men and Boys into Accountable Practices, No Means No and other types of GBV prevention programming and GBV case management carrying out by local partners. The position holder will strengthen referral pathways and ensure standard donor and data analysis/reporting methods (in collaboration with M&E) are in place for these activities. The GBV/CM Specialist will play a key role in capacity building and mentoring GBV prevention teams, drafting GBV SOPs in close collaboration with the Protection Manager (CO level) and supporting local partners’ case management staff on GBV standards, tools (including GBVIMS), and approaches for communicating with communities on raising attitudes. He/She will conduct regular trainings on GBV, gender mainstreaming, GBV response framework etc. They also work closely with the Protection Manager (CO level) and CBP team to include GBV/gender mainstreaming-focused questions to understand some situations better and guide them on how to do it safely with all confidentiality principles upheld. He/She can, from time to time, conduct field visits to advise GBV team leaders/officers on the quality of how to conduct activities. She/He will be responsible to maintain Community Based GBV structures in place for further referrals and revising awareness-raising materials related to GBV programming (response/prevention)

The CM/GBV specialist will be involved in roving across all states to provide gender and GBV analysis, advise and give GBV prevention and response training to local partners and to DRC implementation teams. They will support DRC teams in advising CM/GBV staff of partners on GBV response, especially related to the integration to SRH, developing SOPs, and creating training programs on GBV prevention and response and case management. They will advise on program design, innovative approaches, and staff training, ensuring high-quality protection work. . He/She will support CM teams and partners GBV teams in the NE and North West of Nigeria giving them technical advice. Specialists will advise on programme design and implementation, innovative approaches, staff training and capacity building to build cohesive, well-coordinated and high-quality protection work in their area of specialization across multiple locations. She/he will also attends some meetings of the PSEA taskforce to ensure mainstreaming of GBV safety audits and PSEA tools and guidelines all across our area of operations and ensuring gender mainstreaming principles are upheld. He/She will develop SOPs on general case management and how to distinguished GP CM/GBV CM and adapted trainings for it and adapt the IPA SOPs to cash for protection SOPs based on the guidance given by the PSNE and train the team on it. He/She will particularly follow up with partners/DRC teams on case management implementation, give advises and develop checklists to ensure standards are upheld. On ECHO project, he/she will carry out regular field visits to the CM teams and helping setting them up while with the EU project he/she will support the local partners to deploy the GBV teams and give them guidance on CM. He/She will also be in charge of drafting the gender/GBV analysis and GBV mainstreaming tools and questionnaires for the durable solutions approach and the GBV prevention/response SOPs. He/She will also needs to carry some field visits in the NW and engage with key stakeholders such as SARC centres, VVF and establishing partnerships with NAPTIP and other relevant bodies to ensure a better comprehension of GBV/Gender inequalities in Northern Nigeria.

Duties and Responsibilities:

Under the supervision of the Protection Manager, the holder of this position shall perform the following duties: Gender analysis

•  Undertakes a detailed gender analysis, using primary and secondary data, focusing on DRC’s areas of operation in Nigeria.
•  Works with the Protection Manager (CO level) to develop and roll out a gender mainstreaming strategy for DRC, including the development of relevant tools, such as a gender-responsive PIM system.
•  Provides capacity building for DRC staff and partners on gender-responsive programming, including the development and delivery of gender- and GBV-focused trainings.
•  Leads the development of gender-focused awareness raising material.
•  Conducts regular field visits to ensure that all gender and GBV activities are of a high quality.
•  Provides technical oversight to DRC Nigeria GBV activities, focusing on GBV prevention. Develop new GBV manuals and tools, as required, and undertake quality checks of program activities.
•  Provides technical oversight to partners providing GBV or gender-related activities.
•  Represents DRC at the GBV AoR.
•  Undertakes any other tasks, as requested by the Protection Manager (CO level), (and at times by Protection Partnership Manager and other Protection Managers). Develop analysis of GBV protection needs and provide evidence-based recommendations for GBV response programming, through a phased approach.
•  Ensure Do no Harm through effective coaching, mentorship, and trainings required for implementation.
•  Ensure a minimum standard of capacity and awareness on GBV referrals across protection teams (including sensitive legal cases) and other sector teams to reinforce the effectiveness of the more specialized staff response.
•  Provide regular technical support and guidance to protection managers to strengthen the capacity of protection teams in delivering high quality GBV prevention and response services, ensuring that supervision and coaching structures are in place at field level to ensure adequate oversight by PMs and GBV TL and to local partners conducting GBV case management among other GBV activities
•  Undertake field visits to monitor the quality of implementation and provide technical advice and customized and needs based capacity building to protection staff, with specific regard to GBV
•  Ensure that ethnical, consistent and sound data collection management systems (GBVIMS) are in place for GBV protection activities, ensuing availability of data analysis for informed decision making and project design.
•  Support to team members on consistent client and data tracking; and data visualization (Power BI); In close coordination with the PC, support the GBV teams with the establishment and regular update of the GBV MEAL plan, including (a) ensuring appropriate indicator and quality tracking (both quantitative and qualitative) and (b) working closely with MEAL to put in place accountability mechanisms.
•  Coach field teams with the adoption of standardized methodologies (including those developed by consultants or internally), and replicate the ToT on JoT, EMAP and other regularly to support GBV Prevention TL and other PMs.
•  Stay abreast of developments that have an impact on the protection environment in Nigeria and provide ongoing analysis on key issues on a regular basis.
•  Provides technical oversight to partners providing GBV or gender-related activities.
•  Undertakes any other tasks, as requested by the Country level Protection Manager (CO level)/Manager
•  Ensuring to give trainings of trainers on Engaging Men and Boys into Accountable Practices and provides tips to area level GBV team leaders/GBV partnerships specialists
•  Ensuring to work closely with the ECREC team on graduation approach and continue to build capacities of different integrated curricula on men as allies into Women’s Economic Empowerment
•  Start working closely with different specialized NGOs/consultancy company to understand referrals and links to forensic sciences and access to justice.

Capacity building

•  Lead the development and delivery of participatory training materials, including working closely with the CM specialist on General CM/ GBV case management training and PFA for GBV survivors, for relevant staff; generally, support with ongoing coaching, mentorship, and training required for implementation of GBV programming
•  In coordination with the Protection Manager (CO level) and Protection Managers, assess training and development needs within the Protection team, develop a capacity building plan, including the development and/or delivery of training materials to further build the capacity of protection staff to undertake all necessary steps of the GBV case management process.
•  Participate in the recruitment process, the capacity building and the evaluation of protection staff, as necessary.
•  Establish processes, systems and learning events in Nigeria that will lead to a general capacity building and professionalization of DRC staff and partners on protection.

Program design

•  In close coordination with the Protection Manager (CO level), the GBV/CM Specialist contributes to the development and implementation of DRC’s sector strategy in Nigeria, as well as the harmonization and rollout of tools, SOPs and guidelines with a particular focus on GBV.
•  Recognizing DRC’s existing human rights case management capacities, propose concrete strategies for extending that capacity to GBV case management in pilot areas.
•  Provide strategic recommendations on linkages for GBV programming and GBV risk mitigation with other sectors (e.g. women’s access to assets and livelihoods).
•  Work closely with Protection Manager (CO level), and all Specialists on identification of GBV needs of communities and gaps in Protection services within DRC’s areas of intervention.
•  Support development of guidance on communication with communities’ mobile modalities, integration of protection with other core sectors, and ensure application of a participatory, community-based approach.
•  Provide technical input into the development and implementation of relevant SOPs and technical standards.
•  Participate in the proposal development process by providing field-specific context analysis, technical sector-specific analysis, beneficiary information, and technical feedback on the concept.

Coordination and Representation

•  Active participation in, contribution to and representation of DRC in the Protection Sector and GBV AOR or other relevant bodies, including working groups and other meetings related to protection.
•  Coordinate internally and externally with relevant actors to ensure teams are applying updated service mapping for effective referrals when requested by a client.
•  Feed into national clusters through Technical Coordinators, in particular regarding context, needs and possibilities for coordination.

Case Management and cash for protection

•  Provides technical supervision to protection field staff working on case management and launch initial training/pilot on general case management for DRC Protection staff and on GBV/CP case management to local partners involved in the EU/ECHO project;
•  This position will also give advice on cash for protection cases, this will include approving cases recommended for cash for protection and conduct regular supervision and coaching activities with staff in the field (partners and CM teams) and will also review each cash for protection files and conduct regular spotchecks on case management cases
•  The Case Management/GBV specialist advises the TL and CM teams for case management process and procedures, will ensure strong collaboration with Country Level Protection Manager, other Specialists especially PIM, and Borno Protection TL and will also work closely with CM team of Bama/Banki to give inputs into case management SOPs, deliver key trainings on CM and can support PSS specialist and PSS teams on individual lay counselling sessions at time and act as interim for the PSS specialist when on leave and the TL for the case management team when on leave.
•  He/She will also shadow some individual sections on case management to train staff on how to properly manage case plans and verify all data protection protocols etc are respected. He/she will do regular spot checks in different safe spaces and may also, at times, provide advice to the case management team on crisis interventions and counselling services to optimum social and psychological well-being.
•  She/he will follow GBV/CP AoR meetings to incorporate all SOPs and guidance suggested there into DRC tools for case management-related areas. Participates in relevant coordination meetings, such as case management WG, etc., as agreed with the Protection Manager.
•  He/she will work closely with the PIM specialist to develop a confidential platform to enter cases for Cash for Protection/Case Management and PSS and ensuring increased confidentiality and facilitating data verification as per the data protection guidelines.
•  Provides capacity building for protection staff working case management through trainings, mentoring and shadow visits and may also conduct cash-for-protection trainings for DRC staff and partners
•  Works closely with the PIM Specialist on developing the CM information management system such as GAMMA (but to be determined in Nigeria) and monitors case documentation to ensure high quality and timely recording on DRC Nigeria information system
•  Develops monitoring tools and guidance for assessing the quality of case management and cash for protection activities, in collaboration with the Protection Manager at country level and MEAL Manager.
•  Contributes to donor progress reports on case management and supports local actors capacities in entering information on the GBVIMS platforms;
•  Conducts regular field visits to ensure that all case management activities are of a high-quality including verification using field checklists and data protection guidance developed by the former Protection Coordinator and may conduct spot-check on cash for protection/case management files and report any challenges to protection manager
•  Provide support in developing and providing inputs on case management SOPs with Protection Manager and support developing/updating onboarding training/ manuals relating to case management/cash for protction.

Will develop tip sheets on general case management/GBV case management/IPA vs cash for protection to ensure a clear distinction is made between the two and will develop training package on general case management/GBV case management in particular for DRC protection staff and local partners.

•  Develops and delivers training to DRC field teams in different base and partners on case management and can use materials developed by former protection coordinator to conduct refresher training on IPA and ensuring a clear distinction with cash for protection using NRC global guidelines on general case management.
•  Provides technical oversight to partners undertaking case management and/or cash for protection and verification of the CM platform regularly
•  Undertakes other tasks, as requested by the Protection Manager at CO level.

The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

Education and professional experience:

•  Degree in Social work, gender or another relevant social science; Masters would be an advantage.
•  Minimum 5 years of experience working for an INGO in a role focusing on gender and GBV. Experience working as a technical capacity would be a distinct advantage.
•  Extensive experience developing and delivering gender and/or GBV trainings of at least 4 years;
•  Experience working with national partners, local/government authorities, and UN organizations IS MANDATORY
•  Excellent communication skills.
•  Having worked on sexual and reproductive health will be a distinct advantage
•  Experience with curricula such as Journeys of Transformation, Engaging Men and Boys into Accountable Practices and any behaviour change curricula etc would be an advantage
•  Experience working in integrated programming, especially related to women’s economic empowerment is highly valued in that application
•  Experience working as a case management supervisor is necessary.
•  Experience providing training on case management topics for at least 2-3 years is mandatory.

Competencies: (Knowledge, Skills and Abilities)

•  Computer literacy (Word, Excel)
•  Respect and a non-discriminatory attitude
•  Good interpersonal and communication skills
•  Good reporting skills
•  Ability to show empathy
•  Ability to work under pressure
•  Fluency in Hausa, Kanuri, and any other spoken languages spoken in Borno State (written and spoken)
•  Working knowledge in English (written and spoken)

General Regulations

•  The employee shall follow DRC instructions on safety, confidentiality, and ethical guidelines, including the Code of Conduct and the Humanitarian Accountability Framework.
•  Employee should not engage in any other paid activity during the DRC contract period without prior authorization.
•  Employee should not engage in any activity that could harm DRC or the implementation of any project during the DRC contract period.
•  Employee should not give interviews to the media or publish project-related photos or other material without prior authorization.
•  Employee shall return all borrowed equipment for the project to DRC after the end of the contract period or upon request.